12:00-1:30 PM
1:30-1:35 PM
1:35-1:45 PM
1:50-2:50 PM
Learn about our vision, direction, and priorities as a company from RSI’s senior leadership team.
2:55-3:35 PM
During this session we will discuss activities, actions, and implementation strategies for enhancing the customer and employee experience.
3:35-4:05 PM
4:05-4:50 PM
A chat about the new Simplified OC function – How it came to be, how it is used, and future uses. Clients will share how this product enhancement has proven beneficial to their agency.
presented by
Kathy Revel, State of Delaware, Director
Rahul Sarathy, State of Rhode Island, Chief of Tax Analytics & Strategy
4:55-5:55 PM
Leadership is an action that can be exercised by everyone! In this session, learn how to refresh and enhance your leadership skills with self-understanding, community engagement, and practical application of leadership concepts which will include a hands-on activity.
6:00 PM
6:30-9:00 PM
7:30-8:30 AM
8:30-8:33 AM
8:35 AM-9:35 AM
Representatives from the RSI client community will share their experiences during this panel discussion.
with guest speakers from RSI’s customer community
9:35-9:50 AM
9:50-10:30 AM
This session will be a case study in how adaption and adoption is supported by managing the “people side” of implementation.
presented by
Kathy Revel, State of Delaware, Director
10:30-11:30 AM
Attend a breakout on the topic of your choice during this roundtable discussion:
Audit
moderated by John Cox, RSI, Product Manager Sr. Principal
Data Analysis & Analytics
moderated by Jason Woodcock, Sr. Director, Professional Services
Generating Revenue
moderated by Michael Early, RSI, Vice President, State Solutions
Product Road Mapping
moderated by Guy Kirtley, RSI, Vice President, Functional Solution Architect
11:30-11:35 AM
11:35 AM-12:30 PM
August 7-8, 2024
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