Conference Agenda Overview

All times listed are EST

Day 1 Overview

Wednesday, August 9, 2023
Shuttle from Westin (FTA Tech)
to Colonnade Hotel
Complimentary Lunch
Welcome & Introductions
by RSI’s CEO
RSI Product & Company
Roadmap
RSI’s Enhanced Delivery
Methodology
Tax-related Session
Customer Networking
Session
Cocktail Reception
Complimentary Dinner

Day 2 Overview

Thursday, August 10, 2023
Complimentary
Breakfast
revX Revenue
Demonstration
RSI Customer
Session
Industry-related
Presentation by Microsoft
Complimentary Lunch

PULSE Adjourns @ 1:30 PM

Day 1 Overview

Wednesday, August 9, 2023
Shuttle from Westin (FTA Tech)
to Colonnade Hotel
Complimentary Lunch
Welcome & Introductions
by RSI’s CEO
revX Product Roadmap
RSI’s Enhanced Delivery
Methodology
Tax-related Session
Customer Networking
Session
Cocktail Reception
Complimentary Dinner

Day 2 Overview

Thursday, August 10, 2023
Complimentary Breakfast
revX Revenue
Demonstration
RSI Customer
Session
Industry-related
Presentation by Microsoft
Complimentary Lunch

PULSE Adjourns @ 1:30 PM

Agenda at-a-Glance

Day 1 | Wednesday, August 9, 2023

1:45 pm – 2:30 pm
1:45 pm – 2:30 pm
4:30 pm – 5:00 pm

Day 2 | Thursday, August 10, 2023

11:00 am – 11:45 am

Conference Sessions

Day 1 Overview | Wednesday, August 9, 2023

1:45 pm - 2:30 pmRSI Product & Company Roadmap

Learn about RSI’s vision, direction, and priorities as a company. Also addressed during this session will be plans for revX as a product, and our progress to-date.

2:30 pm - 3:15 pmNew Customer Service Return Filing Features

The Missouri Department of Revenue worked with RSI to develop and implement two new online filing applications:
  • Missouri Property Tax Credit Claim and
  • Online MO-1040A Individual Return
The applications help provide customers with additional online filing options. Cindy will provide an overview of the project and will review some of the features.

3:45 pm - 4:30 pmRSI’s Enhanced Delivery Methodology

In this session, we will address RSI’s Delivery Model, how it is being improved, and the benefit to our clients.

4:30 pm - 5:00 pmNetworking

Let’s connect! Pulse attendees will have an opportunity to meet fellow conference attendees. We will offer a fun way to “break the ice” and help everyone get to know one another.

6:00 pm - 8:15 pmGame Night

Join us for dinner, time to relax, test your game skills, and have some fun! Whether you are an avid game participant or prefer to stay in the background and watch, we are sure everyone will want to be a part of RSI game time! Join us and you’ll see!…

Day 2 Overview | Thursday, August 10, 2023

8:30 am - 9:30 amrevX Revenue Overview & Demonstration

The RSI Product Management Team will provide a revX product overview which will include a revX live demo. The demo will include key features and functions, such as:

  • User Experience & Navigation
  • Registration
  • Forms Processing
  • Accounting
  • Correspondence
  • Online Services
  • Configuration Concepts
  • Channel Management
  • Security

9:30 am - 10:30 amCustomer Roundtable

Representatives from the RSI customer community will share their experiences related to revenue industry topics of interest in this roundtable discussion.

11:00 am - 11:45 amAzure Security
Learn about Azure security in this session presented by a Microsoft security expert.
11:45 am - 12:30 pmCryptocurrency & the Tax Collection Challenges it Presents

How much of the $1+ trillion dollars in cryptocurrencies is owned by taxpayers in your jurisdiction and what are the unique challenges related to crypto that impact your ability to collect tax?

In 2009, the first cryptocurrency, bitcoin was born. Fast forward to 2023. There are now more than 22k cryptocurrencies with a total market cap of over $1 trillion dollars. How much of the $1 trillion dollars of cryptocurrencies is owned by taxpayers in your jurisdiction? How this number was calculated, and the challenges related to collecting tax will be presented in this session.

Join us at Pulse '23!

John Skinner

CEO, RSI

John Skinner’s career has focused on fast-paced innovation in modern web delivery of SaaS and PaaS applications. He specializes in refactoring legacy systems to cloud-native architectures across a variety of languages and frameworks.

Prior to joining RSI, John was CTO of OptioSurgical where he led R&D for the SaaS company combining point of use tracking of surgical implanted devices with advanced analytics to increase patient outcomes. He was also CSO at AlchemyIoT and directed market strategy for the IoT and artificial intelligence platform; CTO of Documoto where he led R&D of the SaaS electronic parts and documentation application used by many of the largest manufacturers in the world; and Director at Configuresoft where he headed R&D of this fast-paced startup from incubation to successful exit to VMWare.

John Kitonis

CTO, RSI

John Kitonis is a software professional with over 20 years of experience leading technology teams.

He has architected and released commercial products for companies ranging in size from startup to Fortune 500. John leads the development of customized solutions which leverage RSI’s expertise and improves citizen services through the delivery of transformative technologies.

Prior to joining RSI, John held CTO and VP-level positions at Inntopia, Winxnet a Microsoft Gold Partner, and CIEE a higher ed program provider, both based in Portland, ME.

Cindy Doss

Taxation Deputy Director,
Missouri DOR

Cindy Doss is the Missouri Department of Revenue, Taxation Division Deputy Director and has been with the Department for 27 years. She was the Revenue Premier MyTax Missouri Portal implementation lead and Chatbot DORA implementation lead. Cindy’s department work background in customer service and processing assists with the Department vision: To provide every customer the best experience every time.

Lynn Blainey

Vice President,
Delivery, RSI

Lynn Blainey has worked in Project Management for more than 25 years. Over the span of her career, she has implemented projects in healthcare, large scale HR solutions, and state/local government ERP solutions. Lynn has managed Agile transformations for product and delivery organizations and is passionate about setting standards and repeatable processes for successful implementations.

Rick Finley

Director,
Product Management, RSI

Rick Finley has been working with Integrated Tax Administration Systems and Property Tax Systems for more than 25 years. He began his career at Accenture, working as a developer of integrated tax systems in his home state of North Carolina. Rick has been fortunate enough to have had the opportunity to work with a number of state and federal agencies in the US and overseas. Prior to joining RSI, Rick was the Director of Product Management at Oracle for tax applications. Rick attended Duke University and has a degree in Mechanical Engineering.

Fran D’Antonio

Director,
Business Development, RSI

Fran D’Antonio has spent his 22-year career working in consulting and software. He began his career as a developer and advanced to leadership roles at Accenture, Oracle, Randstad Technologies, and now RSI, spending half of his career implementing integrated tax solutions for public sector revenue agencies. Fran has a passion for the value new technologies can provide, including intelligent automation, machine learning, and blockchain.