Missouri Department of Revenue.
Case Study
Missouri’s Department of Revenue had more than 80 separate applications developed over 30 years to support the multitude of taxes the agency administered.
Missouri's Goals
Business functions crossed systems and were often redundant between systems. Maintaining these applications required a large commitment by IT staff with a broad range of skills and knowledge. Overall, the current systems did not allow for efficient processing across taxes.
Improve operational efficiency
Increase revenue collected
Provide better customer service
Increase voluntary compliance
RSI’s Solution: Revenue Premier
An integrated, highly functional technical solution to support tax offices at any level, with a flexible technology to respond to the rapidly changing technological environment and adapt to the dynamics of increasingly complex tax rules - seamlessly.
Key Benefits
10,000+ Registrations
Over 10,000 entities registered on the portal in the first week after implementation.
Flexible Configurations
Revenue Premier's configurability supported a two month implementation of a new tax type requiring a complex distribution.
60% Time Reduction
Effective refinements to return exceptions and review handling business rules for 2020 created a 60% reduction in manual work over what was planned based on the prior season.
55% Findings Increase per Year
Total audit findings per year
46% Findings Increase per Audit
Average findings per audit
48% Reduction in Non-productive Audits
$450M Increased Collections
Increased revenue collections over 5 years
4:1 ROI
Return on investment over 5 years
$19.2M Increase
Increase in revenue due to the expansion and refinement of compliance programs
Schedule a Demo
Discover how our transformational solutions can improve your agency’s tax and revenue processes. Schedule a demo today!