State of Rhode Island.

Division of Taxation, Department of Revenue

In 2013, the Division of Taxation had a mainframe tax system. The legacy system was originally written in CICS COBOL decades ago and had been maintained, rewritten, enhanced and expanded many times. The system was extremely costly to maintain and modify.

Goals

Automate processes and consolidate functionality

Resolve IRS Safeguards Issues

Fully Integrated Imaging System

RSI’s Solution: Revenue Premier

An integrated, highly functional technical solution to support tax offices at any level, with a flexible technology to respond to the rapidly changing technological environment and adapt to the dynamics of increasingly complex tax rules - seamlessly.

Azure Goverment Cloud

Initially on premise, upgrading to Azure Goverment Cloud for world class security, performance and scalability.

57 Taxes and Fees

Tax Portal

Tax Processing, Refunds, Billings, Collections and Compliance, Taxpayer Portal, Document Management, and Business Rules Management.

Key Benefits

6:1

Compliance programs implemented by RSI generated many millions of dollars in additional revenue to date.

$4.5B

Collected by Rhode Island in revenue through electronic payments and checks for the year ending June 30, 2021.

IRS safeguard issues resolved

All revenue functionality within one system

Minimized costs associated with training and staff turnover, by standardizing processes and procedures

Return processing edits and refund fraud rules improved.

Agency tax accounting streamlined

Standardized approach to audit

Schedule a Demo

Discover how our transformational solutions can improve your agency’s tax and revenue processes. Schedule a demo today!